Knowledgebase
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Unable to view or load our websites?
Posted by woo on 10 March 2010 06:54 AM
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In an event you're unable to view our load our website, please follow these simple steps and send the details to our support team for further investigation. 1) Mail your ISP provider and ask them if they have blocked our domain. 2) Try to login from a cyber cafe or dial-up or your mobile 3G and see if you can connect. 3) If you can't view in your city, ask you friend from different city / state / country to try to view our website. 4) If you still can't view then Download ping plotter application at http://www.pingplotter.com/download.html and install it, Open ping plotter application type in celframe.com or our any other website , at address to trace click trace and then screen shot the result and send to us. 5) Kindly visit the http://myip.dk and send us the IP address, cut and past your IP address in the email with the screenshot and send it to us. | |
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